Remote Customer Support Manager

AO Globe Life is hiring qualified individuals to join our mission-driven, fully remote team. Whether you’re a recent graduate in business, marketing, communications, or simply looking for a people-focused career with long-term growth potential, this opportunity offers a strong foundation to build professional experience.

We provide structured training, mentorship, and warm leads from individuals who have requested information about benefit programs, helping you develop valuable skills while working from anywhere in the United States.

Key Responsibilities

• Connect with individuals who have expressed interest in learning about benefit programs

• Schedule and conduct virtual consultations with clients via Zoom

• Guide individuals and families through available benefit options

• Assist clients through the enrollment process with professionalism and care

• Maintain accurate and organized digital client records

• Provide responsive customer support and follow-up communications

• Participate in weekly training and mentorship sessions

• Build positive client relationships that support long-term trust and service

Qualifications

• Strong interpersonal and communication skills

• Organized, self-motivated, and comfortable working independently

• Confident speaking on video and comfortable using digital tools

• Passion for helping others and contributing to a service-focused mission

• Experience in customer service or client-facing roles is helpful but not required

Requirements

• Must be legally authorized to work in the United States

• Reliable internet connection

• Windows-based laptop or desktop computer with a functioning webcam

What We Offer

• 100% remote work environment

• Flexible scheduling

• Warm leads provided — no cold calling or prospecting

• Weekly pay via direct deposit

• Full training and licensing support

• Monthly and quarterly performance bonuses

• Equity opportunities for qualifying team members

• Clear advancement paths into leadership roles

• Collaborative, mission-focused team culture

About AO Globe Life

AO Globe Life provides supplemental benefits to working families across the United States, including union members, credit union members, and veterans. With more than 70 years of service and a growing remote-first workforce, our organization focuses on service, integrity, and meaningful career development.